Customer Service Rep Harahan at
Our Client company is looking for an experienced Customer Service Rep in the Harahan area. They are looking for someone that has worked in the PRINT or SIGNAGE industry. Here are some of the duties:
Write up work orders and turns them into Traffic Manager
– Filling out appropriate paperwork for an order (Vendor sheet, Install, CPU slip, packing slips)
– Communication with client on due date, confirmation on order description, file/art location and proof approval.
– Meet and greet clients who walk in and assist them
– 2nd in line to answer phone calls
– Inside sales calls
– Answering customers questions- Quoting, material questions, lead time, status of jobs and billing.
– Accept payments on invoices
– Completing work orders, billing changes, purchase order numbers, changes made during order process.
– Contacting clients when orders are completed.
– When needed an extra hand to help complete orders in production (this will be directed by the owners or managers)
– Assist in the sales person’s accounts- keeping in touch with clients needs, quotes, PO#’s, and delivery.
– When the SP is not available the CSR accepts phone calls for them.
– Is to be knowledgeable about all orders and installs the SP has in house.
This is a temp to perm position. Salary range is $12.00- $16.00 an hour. Please respond with your resume with name and phone number so we can set you up for an interview.